How has Ambiguity Served You?

If you are an organizational leader and answered that question with this: It has prepared me for the uncertainty to come. Then good for you. Being comfortable with ambiguity is a necessary skill you will need to navigate the pandemic recovery phase in your workplace.

Governments are lifting more restrictions, including the removal of vaccine passports, or have set a date for that to happen. The roadmap for the return to the “next normal” is coming together. 

The Covid protection measure still mandated in some jurisdictions, (including Ontario) is masks. What messaging do you have in place surrounding this? How will your leadership team communicate, when and where masks will be worn in the office? When mask mandates are eventually lifted, and some employees still want to wear them -how will that be communicated? Human nature being what it is, “judgement” may rear its ugly head.

Governments have also indicated that proof of vaccine passports may also be left up to individual businesses. Have you considered the implications for your customers, stakeholders, and staff?

There are many questions that leaders need to be addressing as we tip toe out of this pandemic. Having a plan and a clear message around the plan are crucial to a successful transition. The return to work will be as bumpy, and uncertain as the roller coaster ride, we’ve all been on the last two years. Having a strong leadership team clearly communicating and being as transparent as it can be with staff, is as important now as it was when Covid first hit.